about us

Ecomakech is a platform for online shopping in a simple and easy way, we offer you high quality products at attractive prices that you will not find anywhere else on the market, shopping with Ecomakech is a fun and safe process, we will accompany you throughout your shopping and until delivery.

Returns & exchanges Return and exchange policy :

- Returns or exchanges of a product is a right for all our customers, and it includes all the products we offer on our store.
- All products offered on our store are subject to the exchange and refund policy according to the terms and conditions stipulated on this page.
- Returns or exchanges can be made if the product is in its original condition when purchased and packaged in its original packaging.
- Return within three (3) days and replacement within seven (7) days from the date of purchase.
- Please contact us via the Contact Us page or via our telephone numbers to request a return or exchange.
- Please take a photo and send the product with the specified city, address and order number so that it can be replaced with another product in case the product is corrupted or has a certain defect, or if it is not used according to the agreement.
- The amount is returned to the customer in full if the product he received is completely different from the product presented on our website.
- We are not responsible for the customer's expectations of using the products, which we have not mentioned on the product page on our website.
- Deduct 30% or a value of at least 25 dirhams if the customer does not want the product and the latter has no defects or problems mentioned.

Shipping and Delivery Shipping methods:
After confirming the purchase, we ship and send the product as soon as possible, either through our shipping agent or through the Express service.
Express: A service that guarantees delivery of shipments to the agreed address within 3 day to 5 days to all destinations.

Payment methods:

Pay by PayPal
Payment is made by transferring the agreed amount to our PayPal account, after this process the product is sent to the agreed address.