Privacy Policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data.

This privacy policy explains how we collect and use your personal data (in certain circumstances). It also describes the procedures used to ensure the confidentiality of your information. Finally, this policy defines your options regarding the collection, use, and disclosure of personal data. By visiting the site directly or through another website, you agree to the practices described in this policy.

Protecting your data is very important to us. Therefore, your name and other information about you are used in accordance with the terms outlined in this privacy policy. We only collect information when necessary or directly related to our interactions with you.

We will retain your data as required by law or use it for the purposes for which it was collected.

You may browse the site without having to provide any personal data. Your personal identity remains anonymous throughout your visit to the site and is not revealed unless you have an online account on the site that you access using a username and password.

1. The Data We Collect

We may collect your information if you wish to place an order for a product on our website.

We collect, store, and process your data necessary to complete your purchase on our site, secure any potential future claims, and provide the services available to you. We may collect personal information including, but not limited to, name, gender, date of birth, email address, mailing address, delivery address (if different), phone number, payment details, and card details.

We use the information you provide to process your requests and provide you with the services and information displayed on our site. In addition, we may use your information to manage your account with us, verify your online transactions, audit data downloads from the site, identify site visitors, and develop page designs or content. We also conduct demographic research and send useful or requested information to users about products and services—unless you object to being contacted for this purpose. We may communicate with you via email to inform you of new products or services. If you do not wish to receive promotional communication, you may opt out at any time.

We may pass your name and address to a third party (e.g., courier or supplier) to deliver your order.

We may store your current order details on our site, but for security reasons, they cannot be retrieved directly. By logging into your account on the site, you can view your order history and manage your address details. You are responsible for maintaining the confidentiality of your personal data, so do not share your login information with any unauthorized party. We are not liable for any misuse of passwords unless it is our fault.

Other Uses of Your Personal Information

We may use your personal information in surveys and marketing research, at your discretion, for statistical purposes while maintaining full anonymity. You may withdraw from this at any time. Your email address is only disclosed if you wish to participate in a contest. Survey responses are kept completely separate from your email.

We may send you information about us, our website, or our other sites, products, promotions, newsletters, and related items from our affiliates or partners. If you do not wish to receive such communications, you may click the "unsubscribe" link in any email we send, and we will stop sending such information within seven business days (excluding Saturdays, Sundays, and public/religious holidays). We will also contact you if we need further clarification.

We may use certain data, while maintaining privacy and site confidentiality, for purposes such as analyzing user behavior or providing anonymous demographic statistics to third parties, like advertisers. However, this data will not personally identify you.

Competitions

For any competitions, we use the data to notify winners and promote our offers. Full terms and conditions for each competition will be available separately.

Third Parties and Website Links

We may transfer your information to other companies in our group or to our agents and subcontractors to assist with transactions in accordance with this privacy policy. For example, we may work with third parties for product delivery, payment processing, statistics, or customer service support. We may also need to share information to prevent fraud and reduce credit risk. If our business is sold, our customer database may be included in the transferred assets. Except as provided in this privacy policy, we will not sell or disclose your personal data to third parties without your prior consent unless legally required.

The site may contain third-party ads or links to other websites. We are not responsible for the privacy policies or content of other websites or third parties to whom we may transfer your data as per this policy.

2. COOKIES

Cookies are not mandatory to browse the site. However, cart functionality cannot be used without cookies enabled. Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain site pages. Your browser stores these files on your hard drive. Cookies may be used to detect your IP address and save you time on the site (e.g., remembering your identity so you don’t have to re-enter your email when modifying your cart).

We use cookies for your browsing convenience and not for collecting other marketing data. You can set your browser to reject cookies, but this may limit your site experience.

This site uses Google Analytics, a service that uses cookies to analyze user behavior. Information generated by cookies (including IP address) is transferred to and stored on Google servers in the USA. Google uses this data to evaluate site usage, create reports, and provide related services. Google may transfer this information to third parties as legally required or if they process the data on Google’s behalf. Google does not associate your IP with other data.

You may disable cookies, but note that this limits full use of the site. By using the site, you consent to Google processing your data as described.

3. Security

We use appropriate security techniques and procedures to prevent unauthorized access, misuse, or loss of your data. Personal data collected through the website is stored in a secure database on an online server protected by firewalls. Payment information is protected via encryption (e.g., SSL). While no system is 100% secure, we advise against sending credit card details through unencrypted electronic means.

We use strict safeguards during data collection, storage, and disclosure. Our security procedures may require verification of your identity before revealing personal data. You are responsible for keeping your password and computer secure.

4. Customer Rights

If you are concerned about your data, you have the right to request access to the personal information we hold about you or that you have provided to us. You also have the right to ask us to correct any errors in your data free of charge. You may request at any time that we stop using your personal data for direct marketing purposes.